FAQ's
Navigate Your Queries
All you need to know before traveling to Cuba. If you can't find the information you were looking for, please feel free to contact us and ask.
What is the Cancellation Policy?
We are proud to offer aWorry - Free Cancellation Policy
1) Full refund of the deposit for cancellations up to 28 days before the departure.
2) 50% refund of the deposit for cancellations between 28 days and 7 days before the departure.
3) No refund for cancellation within 7 days before the departure.
Anyway for both points 2 & 3, you have the possibility to reschedule your tour anytime in the future at no extra cost (rather than cancelling) and still use the full deposit paid.
4) Finally, in the rare case of a hurricane, a political issue, a pandemic, or any other reason out of your control that makes your trip impossible, you'll get the full deposit back even if you have to cancel the trip on the same day.
This way, you'll never lose your deposit.
Is it legal for U.S. citizens to travel to Cuba?
HC TOURS has successfully facilitated legal journeys to Cuba for thousands of travelers. Our meticulously crafted itineraries fully comply with the OFAC guidelines under the Support for the Cuban People category, featuring enriching activities such as music and dance performances, visits with artists, and dining experiences at private restaurants, among others.
Our tours are accessible to all U.S. citizens and residents without the need for a lengthy application process. We are authorized to transport any American to Cuba under a general license, with our OFAC-approved itineraries ensuring that your travel remains completely legal.
Engaging in the Support for the Cuban People initiative allows travelers to connect with the warm and passionate locals of Cuba. The genuine interactions you will experience with the Cuban people create profound memories that resonate long after the journey has concluded, even for the most seasoned travelers. Join us for an unforgettable adventure that enriches both your life and the lives of the people you meet in Cuba.
What does "Support for the Cuban people" mean?
Travel under the "Support for the Cuban People" category allows Americans to visit Cuba in a meaningful way. To comply with this travel category, it is essential to provide genuine support for the Cuban people and promote independent activities that contribute to the strengthening of civil society in Cuba.
Travelers are required to maintain a full-time schedule of activities that fall under the "Support for the Cuban People" designation. Some engaging experiences include:
- Meeting with local artists, tobacco producers, and independent business owners
- Engaging with musicians at live performances
- Exploring independent museums
- Visiting local markets
- Participating in dance classes
- Attending art shows and private galleries
- Discussing aspects of Cuban culture and society with locals
It's important to keep detailed records of your activities during your stay, including receipts and itineraries, and to retain these documents for a period of five years.
Additionally, travelers must refrain from engaging in any transactions with businesses owned by the military to ensure compliance with U.S. regulations while enjoying an authentic and enriching experience in Cuba.
Is it a good moment to visit Cuba?
While it’s true that Cuba is currently facing some challenges, such as power outages in rural areas, fuel shortages, and newly imposed restrictions by the current U.S. administration, these issues primarily affect the local population and not tourists.
In fact, traveling to Cuba during this time is not only an extraordinary experience but also an opportunity to directly support the Cuban people, whose livelihoods depend heavily on tourism.
Visitors to Cuba will find that their experience remains as incredible and memorable as ever.
Private vehicles for tourist transportation are readily available, ensuring comfortable and convenient travel between destinations. All our accommodations, ranging from luxury hotels to cozy Casas Particulares (private home stays), are well-equipped. including power generators, to offer exceptional comfort and hospitality.
Moreover, Cuba boasts a vibrant culinary scene, with amazing food and drinks available at countless excellent cafes, paladares (family-run restaurants), and bars scattered across the island. Tourists can enjoy everything from traditional Cuban cuisine to high-quality international options, paired with world-class cocktails and, of course, Cuba's famous coffee.
This is still a great moment to travel to Cuba.
By visiting now, tourists can engage in a deeply meaningful experience—immersing themselves in the rich Cuban culture, enjoying the stunning landscapes, and connecting with the welcoming local communities. At the same time, travelers will be directly supporting the Cuban people, many of whom rely on tourism as their primary source of income.
Venturing to Cuba helps sustain small businesses, restaurants, private accommodations, and artisans who continue to thrive despite the challenges they face.
For those seeking an authentic, unique, and deeply enriching trip, Cuba offers a once-in-a-lifetime opportunity.
It’s a destination that promises not only breathtaking experiences but also a chance to make a positive impact. There’s no better time than now to visit Cuba and contribute to its vibrant spirit while walking away with unforgettable memories. Let Cuba’s charm, history, and warmth inspire you to embark on this incredible journey!
Why should I travel to Cuba?
Cuba is experiencing a gradual transformation, and even at a slow pace, the changes are becoming increasingly noticeable.
In just a few years, this iconic Country may look considerably different from what it used to be.
Now is the perfect time to visit Cuba and immerse yourself in its rich culture, stunning architecture, and the warmth of its people before these changes take shape. Don't miss your chance to explore this vibrant destination and create unforgettable memories in a country that is evolving right before our eyes. Seize the opportunity to experience the authentic spirit of Cuba while it still retains its unique charm.
The time is now—plan your journey to Cuba today!
How can I book a tour with Hc Tours?
Contact our customer service by email at [email protected] or by phone at (941) 932-8369 for immediate personalized assistance in the booking process.